What changes with the implementation of CRM/SFA?
If we can accumulate successful examples of collaboration between manufacturing and sales, motivation for collaboration will increase, significantly enhancing corporate competitiveness.
We will introduce the changes that can be experienced by utilizing CRM/SFA functions in the "manufacturing and sales collaboration" of the manufacturing industry. With the input support function, information is accumulated without omissions, significantly reducing the "effort of inputting and sharing" that becomes a hurdle for information sharing. Furthermore, centralized management of customer information and response history enhances the utilization of information. Additionally, features that promote collaboration within the company are also included, making cross-departmental thinking and business collaboration smoother. 【Functions (partial)】 ■ Thorough information sharing - Automatically analyze and extract documents such as meeting minutes to input negotiation information - Recordings and audio of negotiations are transcribed, and information is input by item ■ Understanding of response status - Workflow function that clearly shows necessary items for requests and applications, as well as approvals and progress - Notifications/alerts to communicate work requests and incident information - Integration with external systems allows for operations tailored to the actual business conditions of each department *For more details, please download the PDF or feel free to contact us.
- Company：ソフトブレーン 東京本社
- Price：Other
![[Information] The true feelings of sales representatives who do not input information into CRM/SFA and countermeasures.](https://image.mono.ipros.com/public/product/image/2001557163/IPROS1877069227128460245.png?w=280&h=280)
